We are Neighbourly UK
Located at the heart of the UK, Neighbourly holds 6 industry leading franchise concepts all providing excellent customer service to homeowners and businesses across the country.
2010
Neighbourly UK Launched
550+
Franchisees
4000
Frontline Staff
16000
Monthly Customers
Who We Are
Neighbourly arrived in the UK in 2010, with the focus of acquiring and developing premium franchise brands within the home service industry.
We’ve since demonstrated our intent for growth within the UK through the acquisition of 6 franchise brands; Drain Doctor (2015), Bright & Beautiful (2017), Countrywide Grounds Maintenance (2017), Dream Doors (2019), Pimlico Group (2021) and Greensleeves (2022).
All of our brands fit within our ‘repair, maintain and enhance’ remit with our 550+ franchise owners wholeheartedly committed to becoming the ‘go to’ business within their local community.
Neighborly Worldwide
Neighborly (yes, without a u!) is the world’s largest parent company of home service brands. Our 1,600+ corporate employees support over 5,000 franchise locations in 6 different countries; with more than 30 home service brands, we serve 12 million+ customers worldwide!
Neighborly is also an active member of the worldwide franchise community participating in discussions in many franchise associations, including the International Franchise Association (IFA), and the British Franchise Association (BFA).
Visit our parent siteOur Global Vision & Purpose
Our worldwide vision is simple. To be so remarkable we become a beloved household name.
We strive to achieve this by supporting our franchise owners to provide the best possible service. And as more determined individuals start their local businesses with Neighbourly, we continue to serve our worldwide purpose… To build a service community that enriches people’s lives by delivering amazing experiences.
Leadership Team
Meet the team committed to maintaining excellent service standards across our brands in the UK, all whilst supporting people just like you to build their own local businesses through franchising.
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Mike Davis
Worldwide Chief Executive Officer
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Heather Robertson
Worldwide SVP Finance
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Philip Carr
UK Managing Director
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Jo Vorwerg
Managing Director, Bright & Beautiful
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Mark Heath
Managing Director, Countrywide Grounds Maintenance
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Phil Rogers
Director Of Operations, Drain Doctor
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Rick Howcroft
Managing Director, Dream Doors
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Cheryl Harper
Managing Director, Greensleeves
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Declan Clarke
Managing Director, The Pimlico Group
The Neighbourly Code of Values TM
Our values have acted as a foundation for our business since our inception in 1981. They serve as a set of universal guidelines by which we strive to adhere, from the bottom of the organization all the way to the top.
Respect
- Treating others as we would like to be treated.
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding in a timely fashion.
- Speaking calmly and respectfully, without profanity or sarcasm.
- Acknowledging everyone as right from their own perspective.
Integrity
- Making only agreements we are willing, able and intend to keep.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- Looking to the system for correction and proposing all possible solutions if something is not working.
- Operating in a responsible manner: "Above the line…"
- Communicating honestly and with purpose.
- Asking clarifying questions if we disagree or do not understand.
- Never saying anything about anyone that we would not say to him or her.
Customer Focus
- Continuously striving to maximize internal and external customer loyalty.
- Making our best effort to understand and appreciate the customers' needs in every situation.
Having Fun In The Process!
6 UK Brands, 1 Shared Vision
While we are all partnered in our vision to become a beloved household name, each of our brands is unique with its own story to tell.
A Low-Risk, Easy to Learn Management Business with High Earning Potential
Visit our Customer Website at www.brightandbeautifulhome.com
Interested in Becoming a Franchisee?
See Available Opportunities at www.brightandbeautifulfranchise.co.uk
Join the UK’s #1 kitchen makeover company
Visit our Customer Website at www.dreamdoors.co.uk
Interested in Becoming a Franchisee?
See Available Opportunities at www.dreamdoorsfranchise.co.uk
A Recession Proof Franchise Model with Over 30 Years of Success
Visit our Customer Website at www.countrywidegrounds.com
Interested in Becoming a Franchisee?
See Available Opportunities at www.countrywidegroundsfranchise.co.uk
The UK’s Leading Lawn Treatment Provider
Visit our Customer Website at www.greensleeves-uk.com
Interested in Becoming a Franchisee?
See Available Opportunities at www.greensleevesfranchise.co.uk
The UKs #1 Drainage & Emergency Plumbing Company
Visit our Customer Website at www.draindoctor.co.uk
Interested in Becoming a Franchisee?
See Available Opportunities at www.draindoctorfranchise.co.uk
London’s Leading Service & Maintenance Company
Visit our Customer Website at www.pimlicoplumbers.com
Interested in Becoming a Franchisee?
See Available Opportunities at www.pimlicoplumbersfranchise.co.uk
Latest News
Countrywide Grounds Maintenance® Announces New Managing Director
Mark Heath Joins Countrywide Grounds Maintenance as New Managing Director to Drive Future Growth and Innovation
Brackley, UK, 30/10/2024 – Countrywide Grounds Maintenance, a leading provider of grounds maintenance services with 46 franchise locations across the UK.
Read the full storyNeighborly® Announces Mike Davis as its New CEO
WACO, Texas (June 24, 2024)—Neighborly®, the world’s largest home services company, announced today that Mike Davis will become its new Chief Executive Officer (CEO), effective July 8. Jon Shell, who has served as interim CEO since September 2023, will resume the role of Chief Financial Officer. “Mike is a highly successful CEO with a phenomenal […]
Read the full storyRecord-Breaking Neighbourly® Reaches New Heights At Reunion
Neighbourly UK hosted its largest-ever annual Reunion conference in Birmingham earlier this month, bringing together over 500 franchise business owners from across the UK. This year’s three-day event, ‘Reaching New Heights’, brought together and celebrated the success of Neighbourly’s franchise business owners from every brand: Bright & Beautiful, Countrywide Grounds Maintenance, Drain Doctor, Dream Doors, […]
Read the full story